I'm not entirely sure what support were up to as I had no problems during the morning. Then again, all I was using was a remote desktop and a couple of ssh sessions. I used my laptop for internet traffic as well rather than have it go across the VPN and back out (remote access policies usually require *all* traffic to use the VPN).
As to tomorrow... well the forecast is that we've had all the snow for now, so instead we're getting lows of -6°C and lots of fog which will coat the roads with ice. That'll be fun.